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Web page Usability Evaluation of Samsung. com

Elywin Dawkins

IT3300

Human-Computer Connection

Elywin Dawkins

Email: [email protected] edu

Instructor: Paul Rare metal

Introduction

The world wide web has become the primary source persons frequent when searching for products, information, conducting organization, and socialization. It is genuinely the information super highway for all subject matter known to man. Net patrons embark on online activity because it is fast, concise, and the most would consent that their particular tasks happen to be completed with success – even if it's exclusively for browsing. Once something is useable, it is not simply capable to be used; it is additionally available and convenient to be used. It is being human for people to search out things which can be useable. People are interested in the most efficient method of getting from point A to point B. If perhaps something is unavailable, inconvenient, or inefficient, individuals are uninterested in carrying on to use that product or service.

Since the internet is the primary vehicle to get both organization and delight, web site builders and webmasters must ensure that their websites are easy to use, engaging, and meet the needs of this website user, quite simply, useable. Therefore , web simplicity is critical towards the success of webpage builders. According to Nielsen (2012), web user friendliness is a top quality attribute that essentially answers the question " Does it do what users need? ” This may seem like a simple problem to answer, although how it can be answered by simply web site programmers is crucial towards the life with the web site as well as offerings. As a result of vastness of the internet, competition between websites is fierce. If persons cannot locate what they are looking for on one internet site they will basically leave and visit an additional site. The first law of ecommerce is that persons cannot buy what they are unable to find.

This kind of paper will analyze the web usability of www.samsung.com, the web site for the major electronics business, Samsung US. It will response the question of " Would it do what users need? ” by examining the cognitive and affective factors of the site, the detail by detail tasks that Samsung provides, and how this meets current navigation theories. The web user friendliness analysis will also consider design design of the web page, an overall analysis, and how that relates to 8 out of ten Nielson (usability) heuristics.

Samsung was established on March 1, 1938 being a trading company and originally was an exporter of fish, vegetables and fruit (Samsung, 2014). Today Samsung is a big in the electric industry developing anything by cell phones to kitchen appliances to televisions. Samsung is determination to making the earth better (Samsung, 2014). This is clearly stated in their vision statement. Samsung's main hard work is engineering electronic devices that are cognitive and user-friendly. They moved into the consumer electronics industry in 1960 and became a global head in display technology, televisions, batteries and microchip models (Shaughnessy, 2013). Today Samsung korea has leaped ahead of the competition with LCD, LED and the new bent UHD television sets as well as the Galaxy series cell phones with their larger than life exhibits. Samsung can be described as major push in Korea economically, see, and are well known global in engineering and development. Cognitive and Affective Factors

It is very important to include portions of cognitation to web design. Bearing in mind how individuals think, find out, perceive, and make decisions are important components pertaining to web developers to consider in creating a useable program. Designing an interface that is certainly intuitive and easy to use is usually paramount for the success of these site (Rodgers, Sharp, Preece, 2012). Understanding user connection will bring about informative design decisions that may ultimately forecast user overall performance. Samsung has provided a lot of cognitive-affective style considerations that meet an array of consumers starting from novice...

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